Email proformas

Do you struggle to put together professional emails to your clients?

We’ve taken the hard work out of writing emails and have produced these cut-and-paste email proformas. This template contains 12 customisable emails that you can use for a range of customer service issues.

To be used by business owners, business managers, project managers, client service staff, marketers and administration staff.

A4 and US letter Microsoft Word template.


Use these emails consistently and take the struggle out of writing emails and build better customer relationships.

To make things simple, we've even included a targeted email subject, ensuring it is clear what your email contains and that it will be opened every time. Email contents include:

  • apologising when you have made a mistake
  • following up on an estimate or quote you provided
  • welcoming a new client
  • starting a new job
  • completing a job and thanking your client
  • thanking a client for a referral
  • cold call request for a meeting